How to check ticket/history
Common Requests:
Forgot Username or Password
Mobile Authenticator
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Planned IT Maintenance:
See outages for more info.
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Contact Us
Students
StudentTechSupport@thunderdownunder.net
530-895-2925
Learning Resource Center 120
Faculty and Staff
UserSupportServices@thunderdownunder.net
530-895-2888
Learning Resource Center 120
IT Services & Support
Accounts & Access
Email & Calendar
Faculty Assistance
Procurement
Information Security
Classrooms & Labs
Network & Wireless
Telephones
Campus Policies
Assistance for Remote Teaching and Working
Faculty
Please visit the TMI site at http://tmi.thunderdownunder.net/tmi/ for tutorials and assistance in getting your course content available for remote access.
Staff
See our service catalog below to find assistance with remote access to campus resources. Also, please visit our QuickLinks page for additional assistance.
Students
Visit our Student page for the latest information about software and other technologies available to you. Also, please visit our QuickLinks page for additional assistance.
Microsoft Teams
All campus faculty, staff, and students can help with department and team collaboration. Download the Get Started document here.
Adobe Sign for Staff and Faculty
Adobe sign is available to all faculty and staff for electronic forms signature. To learn how to use this technology, please visit http://helpx.adobe.com/sign/tutorials.html
NEED Quick Resources? Visit our new QuickLinks page!
Our mission is to provide timely solutions, accurate information, and friendly assistance to those who depend on our services. The employees of IT Services & Support are always enthusiastic in resolving computer, application, communications issues, and helping our customers with their technology support needs.
